Google Reviews help us maintain excellent service
We love comments and reply to each one. Read how customers are responding to Allied Reddi-Rooter service. We think you will agree that we make customer service and satisfaction “Job One.”
Michael Messmer
18:41 28 Apr 24
Water was pouring into our floor because there was a crack on the grease trap. They quickly scheduled Jason to come out and fix it all. I have yet to meet anyone so thorough and efficient. They met and exceeded our expectations. The grease trap was an absolute mess that we inherited. Jason was amazing, I cannot say enough about this guy. They worked tirelessly, removed the old trap, bought and replaced our new grease trap and left everything clean and orderly! We were able to open our restaurant within a day! Wow! Thank You, Thank You! You guys Rock!!
Kim Carrier
22:10 01 Mar 24
Scheduler put in the wrong date so they were a no show. When I called to find out where they were, phone person was rude and in a hurry to get me off the phone. Didn’t even bother to apologize. Plumbers may be good but office people…guess they don’t need the business. I took off half a day of work for this. Really terrible customer service. Told them I would find another company.
Judith Hutchins
14:04 28 Feb 24
3rd time using, last time I'll ever use. Paid for main line repair and labor. I'm good paying labor but if you didn't unclog main line I shouldn't be charged. I changed the company and they resolved the problem. Never, ever again with Allied!
Maria Archibald
23:00 05 Dec 23
From the start, the woman that answered the phone (sorry I didn't get her name) was wonderful. She was understanding and scheduled us for same day service around a doctor appt we had. She even wished us good luck at the doctor. Our techs, Roger and Sherman were awesome! Arrived right on time to clear our sewer line and also another plumbing issue. They were finished in under 2 hours for both jobs! They were a pleasure to deal with and we had a lot of laughs while getting the job done. Keep up the good work!
Leah Morgan
15:01 29 Nov 23
Never had more fun with Plumbers over at my house! Super nice and very professional!
Brandon Cress
02:44 17 Nov 23
I'm opening a restaurant and taking over a previous restaurant space. We ran into a problem where there was grease clogging the lines. Jason came to our rescue and cleared the lines that were entirely hardened. Truly helped us out! They also came out quickly to keep our buildout moving foward.
Danette Robinson
20:55 26 Oct 23
Roger and Jason were very professional excellent quality workMade sure that all repairs were completed and took time explain what needed to been fixedWould highly recommend themThank you Roger & Jason
Fred Martens
00:33 18 Oct 23
First,. the receptionist was patient, polite, and helped me to verbally clarify my problem (I don’t speak plumbing.) Second, the service technician texted two times to let me know exactly when he was coming, which was great to know (I called in morning, and got service the same day.) Last, the technician (Roger) was polite, but more importantly, smart, and quick to problem-solve a situation that stumped my contractor. The actual problem was nothing like how it appeared; the leaky basement mess around a plumbing stack was not related to the plumbing, but something a floor above. I’m so happy this was resolved so quickly.
Akeelah Caver
18:11 09 Oct 23
Roger was very professional and he made it to the apt, the same day we contacted him, took no time for him to unclog the drain. Thank you
luckymartin1000
19:07 06 Oct 23
Thanks for mr Roger for the service....quick and fast went smooth as the drain that he unclogged
Victoria Palmisano
17:48 24 Sep 23
Roger was very friendly and knowledgeable. Thank you for your fast response.
Matt Brady
22:39 19 Sep 23
I recently hired Allied to help fix a plumbing problem at my house. The plumber they sent out, Roger Fraley, was not only early to the job but very professional and courteous. He addressed and fixed my problem right away (hot water heater leak) then he not only fixed it quickly, he also educated me on proper care for my hot water heater. Definitely will be recommending them to everyone I know for plumbing issues. Thank you!!!
Shane Oehler
22:37 19 Sep 23
Roger was my plumber.very knowledgeable and fast. Might be a little short but does excellent work!!! Will request him next
Kaizen
22:22 19 Sep 23
Roger was very helpful in helping us with our plumbing problems. I would recommend this company’s work.
Paulina Lopez Zavala
18:01 17 Sep 23
Roger Fraley, excellent service, very attentive and was explaining the all issue with the plumbing issues.
Rollin Darktower
14:30 11 Aug 23
Horrible experience working with these guys, I would never use again or recommend to anyone.
Holly Hofstetter
01:33 13 Jul 23
My main drain had a severe clog, but thanks to Jordan's excellent service, the problem was resolved in little to no time! Jordan was punctual, acted professionally, provided updates, and effectively cleared the blockage. He is the hero of the day/week/month! Thank you, Jordan!
Lakisha Best
01:07 13 Jul 23
I had a major emergency ‼️ at by childcare business . Jason showed earlier than scheduled and stayed until it was figured out . He went over and beyond to clean up after himself and sanitize . I work with children so cleanliness is sanitation is a must! The issue was on the city side . He did report. Called the city . Stayed and explained the problem. I was impressed and would call and request only him if I ever have another issue . Every business needs a Jason. He was efficient, dedicated , and respectful. Thank you Jason for everything
Theresa Zummo
19:41 19 Jun 23
I would give them a -10 if I could- DO NOT USE- TOTALLY UNPROFESSIONAL - They were actually recommended to me.I'll be speaking with David Becker on this. They were contracted to camera a line and provide a flash drive. After the first tech Ryan refused to answer any calls, they sent a second tech Scott - seemed really nice and helpful - camer'ed the line.. They were paid by Credit card for good faith- chased them for over a week for the video ( after Tracie hung up on my supervisor, no returned phone calls, text messages and emails for 2 weeks)...we finally got the video ( with It was let then 30 seconds long and a video of the tech ( he took it off his cell phone!! ).. They refuse to refund the money or respond to any correspondences... I'll be contacting the BBB and reversing / disputing the charges.
Michael Raymond-Ball
19:51 18 May 23
I had a backedup sewer line and called on a Monday morning. They were out at my house that afternoon when I got home from work. The plumber(Justin) was here within the time I asked for. It took about an hour for him to complete the job. He was friendly, knowledgeable, kept me informed and efficient.
Karl Monk
16:13 08 Mar 23
Very responsive. Service person, Scotty, very professional. Already booked them for additional service. Home office responsive and friendly.
S B
18:57 08 Dec 22
Ryan was great!! He got the water in my grandmother's kitchen sink running perfectly. She is overjoyed. Thank you so much! And merry Christmas
Brent Wentzel
22:34 27 Sep 22
We had water coming up from our floor drain. I called Allied Reddi Rooter and they came out that day. This was not a clogged sewer main. The drain pipe under our basement floor concrete had a clog getting in the way of draining making its way to the main pipe that leads to the city sewage system. Ryan was persistent with the snake and fixed the problem. He tested it and made sure everything was operating as it should.
Proud American
01:57 07 Sep 22
The company advertises 24 hour service. I called tonight at 9:30 p.m. and they said they didn’t have anyone working…don’t waste your time.
yaboiGPTV Rabe
13:21 23 Aug 22
Ever since we move into our home a little over a year ago Allied Reddi Router has been there for us. Let me count the ways. Toilet repair, outside hose connection, clogged kitchen sink, sump pump replacement just to name a few issues that come along when you purchase an older home. Jason has been great in analyzing situations and coming up with solutions. As much as I like hearing about his golf game and his kids I’m hoping he has identified all our issues. Thanks again for all the great service. I’ll keep their number on speed dial even though I hope I don’t need them again anytime soon.
Shirley Fries
02:29 08 Aug 22
Was very disappointed. They seemed like they wanted to go home. Only ran snake twice. Never put a camera down to see what was going on. Don't advise anyone to use them.
jarred fanning
01:22 30 Jun 22
This “company” was out at my house 3 weeks ago to unclog a sewage line and discovered to be at the MSD line but in the process the plumber got his van stuck in my front yard. Digging with the tires. Then has some other guy show up and pull him own only to drive clean through the rest of my yard. Multiple holes and dead plants after he was done. No one knocked they just left. So I call and get told an owner will call me back tomorrow. No word for a week. I call again. Get asked to send pictures and someone will get back to me. Yet here we are 3 weeks later and my yards still destroyed. And I’ve heard from no one. Take your business else where.
Tony DeLotell
19:18 16 Jun 22
Came within 24 hours to fix a leaky valve and add another, easier to use valve. Was in and out quickly, honest about what needed to be done and did not try to up-sell me on unnecessary services. Will definitely be my first call in the future for plumbing issues.
Karen Graziani
19:49 25 Apr 22
This company is one of my favorite, if not my favorite, service that will ever come to your house. David and Rico were so professional and friendly. That’s a combination many service people can’t strike. I would recommend this complaint to anyone and all.
D
14:27 31 Mar 22
David was awesome! He came to clear our drain, and found a different issue. We took care of the other issue, but the drain still wasn't working. He came back out, and didn't stop working on it until he figured out what the problem was! Thanks for all your hard work, David!!
Erik Jones
15:19 07 Mar 22
The technician came to clean out the roots in my main line. He was a nice guy and seemed to get in and out quite efficiently. Problem was, we had a sewer camera ran after from the buyers that showed SEVERAL roots and debris still in the line! They are going to have to come out again to clean the line.
Barbara Bryans
22:27 03 Feb 22
The winter storm did not stop Allied from responding to our emergency. Five other companies said no due to weather (which is understandable).We had a desperate situation and Rico came and resolved it for us! He was professional and so helpful even though he had to travel over treacherous roads. Thank you Rico! Thank you Allied! We will 100% call you again!
Valerie Jacobs
21:41 11 Dec 21
Rico was incredible! The response time was excellent and he stayed until he was confident the sewage issue was corrected. He even ensured the area was cleaned. Moving forward, I would only call Allied with any plumbing issues that arise.
Tiffany Stinson
04:29 05 Nov 21
I would highly recommend Allied Reddi Rooter to anyone looking for honest and hard working people. In buying my first home I needed a toilet installed as well as a camera to look at my sewer lines looked at for tree roots. Jerry was knowledgeable, efficient and respectful it was non pressure very easy going experience.
Catherine Hart
20:50 17 Aug 21
My main water pipe was backed up causing one of my showers and 1 toilet to spew like Old Faithful when the washer or other shower were being used. Also the water access outside would push water out like a water fountain. I called today they were at my home within the hour . 1 technician Ryan, was professional & friendly. Charged me exactly what I was quoted. So happy I asked for business card for future use and was also given a magnet that went right on the fridge. I work from home and was able to use my lunch hour when Ryan was here.
Barbara Grant
14:53 20 Jun 21
Horrible service! Never gave a complete diagnose after billing for camera service. Told would receive video till this day never received video only a bill. Highly recommend NOT to use this service.
Trish Gulyas
12:29 23 Apr 21
We are a small coffee shop business and asked Allied to help us out with our grease trap for the first time. Allied completely exceeded my expectation and got our small business on their schedule within 2 hours and at a great price. Ryan did an amazing job and I will use Allied in the future and feel confident and comfortable with what this company can accomplish.
Mark Dunkelman
22:00 11 Mar 21
Technician was prompt, courteous and professional. I had some follow up questions by phone, which were handled expertly by the owner.Highly Recommended
Randy Raziano
16:23 22 Sep 20
They were there when Roto-Rooter (RR) wasn't. We had a main sewer line issue (collapsed pipe) that has been identified by first said plumber, but refused to make the necessary repair because of proximity to my front porch. In my opinion, RR saw the job TOO BIG and decided it was a "safety issue". That's where Allied Reddi-Rooter stepped in. They sent someone to identify the problem, made necessary recommendations, and within a day, a backhoe, jackhammer and a bobcat were on my property getting the job done. This was not a one day job at all, but Allied showed up on time every day and persistently worked to rectify my plumbing issue. If you have ANY plumbing issues, big or small, I would highly recommend Ray and his team at Allied Reddi-Rooter.
Maria Wagner
16:27 28 Aug 20
Our sink backed up on a Sunday morning. We made the call and a service tech was here within 30 minutes. He was respectful, polite, and most importantly, he fixed the issue efficiently. Recommended.
Thomas Wagner
02:38 20 Jun 20
Ryan provided outstanding quality work! He arrived on time, was professional, positive, and a clear communicator. His workmanship is outstanding. We had a broken pipe on a Friday night. Ryan arrived within one hour and made the repair quickly and professionally. Highly recommend Allied Plumbing & Sewer Service!
Chuck Hamman
15:07 23 Feb 20
A couple years ago, I had in issue with drains that were backing up in my basement.I called Joe Lay & Sons. They came out days later and (after I had to hound them), left my house filthy, and told me I had to reinstall brand new pipes. Costs $15-$20k.To get a second opinion, I called Allied. In 1 hour, they fixed the problem for a couple hundred bucks.I’ve used them several other times for different, unrelated issues. They are honest and try to Figure out the easiest way to get it done.I’ve called the weekends and nights. They’re always right there.Since I live in a house over 110 years old, it is a relief to have a trusted contractor like Allied. I highly recommend. These guys are great.
