Whether you have a plumbing emergency or are ready to renovate your bathroom, finding the right professionals can make all the difference. Be sure to hire the best. Ask these essential questions before you make your decision: 

1. Are you licensed and insured?

Always ask plumbing companies if they are licensed to operate in Cincinnati and if their plumbers are licensed, too. You’ll also want to ask about their insurance coverage, including liability insurance and workers’ compensation. 

2. What services do you offer?

Whether you need emergency repairs, installation of new fixtures, or maintenance services, it’s important to know that the plumbing company you’re considering has the expertise and experience to handle your plumbing needs effectively.

3. Can you provide references or customer reviews?

Ask for references from past clients or how to find customer reviews and testimonials. Positive reviews and recommendations from previous customers are a good indicator of reliable service and professionalism. 

However, be wary of plumbing companies with hundreds of five-star reviews and no others. That could be a sign they generate fake reviews (it happens!). 

4. Do you offer emergency services?

Plumbing emergencies can occur at any time, day or night, and it’s crucial to know if the company offers 24/7 emergency response. Knowing that you can get quick help for emergencies can give you peace of mind and help minimize potential damage to your home.

5. What are your rates and pricing structure?

Always know the plumber’s rates and pricing structure upfront to avoid any surprises later on. Ask for an estimate or quote for your required services, including any potential additional charges for materials or unforeseen complications. Look elsewhere if the plumber won’t give you an estimate before the job gets done. 

6. Do you offer warranties or guarantees?

Reputable plumbing companies like Allied Reddi-Rooter are proud of their work. We stand behind our services and offer warranties to protect you against any issues that may arise after completing the job.

7. Are your plumbers experienced and qualified?

Verify that the plumbers are trained, licensed professionals with experience in the specific services you require. Experienced plumbers continuously learning about their trade are more likely to deliver high-quality workmanship, perform the job quickly, and get it right the first time. 

8. Do you use high-quality materials and products?

It’s not a question that gets often, but the plumbing materials a company uses matter. We always use high-quality materials and products for installations and repairs because using poor, lesser-quality materials can lead to costly repairs. 

9. How do you handle clean-up and disposal?

After completing the job, ask about the plumbing company’s policies regarding clean-up and disposal of debris. Your plumber should leave your property clean and tidy and responsibly dispose of waste materials. 

10. Can you provide a written agreement or contract?

Always request a written agreement or contract outlining the project scope, timeline, costs, and other essential details. A written contract protects both you and the plumbing company and provides recourse in case of any disputes.

Researching and vetting potential plumbing companies ensures quality workmanship, reliable service, and peace of mind for your home or business. Better yet, contact Allied Reddi-Rooter when you need a Cincinnati plumbing company with experience and a reputation for doing a job well done every time.