Your sump pump is vital to your plumbing system, especially in areas prone to flooding or excess moisture. It works tirelessly, especially during the rainy spring months in Cincinnati, to keep basements dry and prevent water damage.  

However, like any mechanical device, sump pumps can encounter issues from time to time. Before reaching for the phone to call a plumber, it’s worth taking a moment to troubleshoot the problem yourself. 

Here’s a handy guide to help you troubleshoot your broken sump pump before calling for repair.

Check the power supply

The first step in troubleshooting your sump pump is to ensure it receives power. Check if the pump is plugged in correctly and the circuit breaker hasn’t tripped. Sometimes, a simple power interruption can cause the pump to stop working.

Inspect the float switch

The float switch activates the sump pump when the water level rises. Make sure the float switch moves freely and isn’t obstructed by debris. If the float switch is stuck in the “off” position, it won’t trigger the pump to turn on.

Ask Allied Reddi-Rooter: Why is my toilet always running?

Clear debris

Over time, debris such as dirt, gravel, or small stones can accumulate in the sump pit and obstruct the pump’s intake. Check the pit for any debris and remove it carefully. Ensure the pump’s intake screen is clean and free from blockages.

Test the check valve

The check valve prevents water from flowing back into the sump pit once the pump has been activated. Test the check valve to ensure it’s functioning correctly. You can do this by pouring water into the pit and observing if it flows back or if the valve holds it in place.

Inspect the discharge pipe

Check the discharge pipe connected to the sump pump for clogs or obstructions. Sometimes, debris can accumulate in the pipe, preventing proper water flow. Use a plumber’s snake or a garden hose to clear any blockages.

Check the float switch

Manually lift the float switch to simulate a high water level and observe if the pump turns on. Listen for unusual noises or vibrations, which could indicate a problem with the pump motor or impeller. The pump may require professional repair if it doesn’t activate or exhibits abnormal behavior.

Do I really need a master plumber?

Consult your user manual

If you’re unsure about any aspect of your sump pump’s operation or troubleshooting steps, refer to the manufacturer’s user manual. It contains valuable information on maintenance procedures, troubleshooting tips, and safety precautions.

If you have persistent problems with your sump pump or are unsure about performing any repairs yourself, don’t hesitate to call the team at Allied Reddi-Rooter. Timely maintenance and repairs are essential for ensuring your sump pump continues to protect your home from water damage. We’re here to help. We always come highly recommended and have earned an A+ rating from the Better Business Bureau for our expert quality of service.